Product Care


Cleaning Window and Door Frames

Vinyl and aluminum windows and doors come closer to being maintenance free than any other exterior building product on the market today. They may become dirty just as does a freshly painted house or a new automobile, or any other product, which is exposed to atmospheric conditions.

However with very little effort, you can keep your windows and doors clean. In most cases, a heavy rain is sufficient to clean these products, or you can wash them down with an ordinary garden hose. Do not wash the windows or doors with a high-pressure spray. The extreme pressure could crack or destroy the caulking around the window or door.

If neither rain nor hosing does a satisfactory job, follow these simple instructions:


Normal Maintenance

Wash using a soft cloth or ordinary long-handled soft bristle brush. For textured surfaces, use only a soft bristle brush to avoid smearing the stain into the grooves of the texture.

To wash an entire house, start at the top and work down to the bottom in order to prevent streaking.

For dirt and stains that are difficult to remove such as top soil, motor oil, lithium grease, crayon, felt-tip pen, caulking, lipstick, grass, bubble gum, mold and mildew, use readily available household cleaners that can be mixed with water, such as Fantastik®, Murphy’s Oil Soap®, Windex®, Lysol®, Lestoil®, or a solution of vinegar (30%) and water (70%).

Most cleaners are inefficient in cleaning stains such as pencil, paint, oil, and tar. In these cases you may wish to use a mildly abrasive cleaner, such as Soft Scrub®, Ajax®, Bon Ami®, etc., but please remember, the use of any abrasive material could have a deleterious effect on surface appearance.

For exterior applications, the method above can be followed; however, a garden hose can be used to dislodge any soil and perform the final rinse. Caution should be used, for many operable windows and doors are not designed to withstand direct, full-pressure, full-volume spray from a typical garden hose. Such windows may allow water to penetrate into unwanted locations when subjected to such a spray. When using a garden hose, always apply the water at a low volume, using moderate water pressure, and an indirect spray. Always start with windows on the upper floors and work down. Minimize the amount of water running over the lower portions of the building to avoid other stains or damage.


Label Removal

labelRemoveOnly remove temporary labels that do not indicate certification of the products. Temporary labels are generally applied to the glass and obviously impede the view. Permanent labels such as AAMA and WDMA product certification labels are not to be removed. Permanent labels will generally be located in inconspicuous locations in the jamb track of windows or can only be seen when the window is open.

Caution: Use extreme care when removing labels. Avoid scratching the glass with razor b lades or other sharp tools.

Note: Masking tape should not be used on glass surfaces. Masking tape may, when heated by sunlight, bake into the glass and/or window frame, causing damage when removed.


Sash Lubrication

Occasionally the sash operates with difficulty and needs minor lubrication. Tracks should always be lubricated according to the manufacturer’s instructions.

Before lubricating movable panel tracks, the installer should verify that the lubricant is compatible with the vinyl, aluminum, or other materials used in the products assembly. When silicone aerosol sprays are used, they should be prevented from contacting plastic locking mechanisms because the plastics may be made of impact resistant poly carbonate materials which will begin to dissolve from the solvents contained in these sprays. We recommend a spray furniture polish for best results on any plastic parts.


IMPORTANT: Do Not Paint Vinyl or Aluminum Windows